Every online platform has different ways to manage refund policies and processing methods. Most of the time, customers get bewildered by the refund procedures and end up losing their valuable time.
Therefore, this article is curated to help you deal with such situations. You will learn all about Amazon refund policy procedures, and related questions. Let’s learn all about it.
Amazon Refund Policy
This policy helps Amazon customers to get a refund on their purchases. Furthermore, customers have to return their purchased item back to Amazon before asking for a refund. In case the purchase is lost, customers have to create a lost parcel report.
Moreover, the Amazon refund policy plan defines the percentage of refunds and the number of days for the products. In addition, this plan discusses the ways to issuing item refunds.
Receive a Refund
If you are a customer at Amazon, you likely have received a product that didn’t meet your expectations. Therefore, you would have decided to return the item and want your money back. Follow the further steps to get your refund on a returned item:
Step 1: Shipping
Step 2: Amazon processing
Step 3: Payment processing
Returning Item on Amazon
Follow these mentioned steps to return an item back to Amazon:
Step 1: Log in to your Amazon account.
Step 2: Tap on the “Return & Orders.”
Step 3: Select the item you want to return.
Step 4: Click “Return or Replace Items.”
Step 5: Select the reason for returning the items.
Step 6: Choose the option on how to receive your refund.
Step 7: Select the method of returning the item.
Step 8: Return the item using the course you decided on.
Customers have been provided with several methods to return the item. It includes picking locations, drop-off services, Amazon Hub Counter locations, heavy-bulky return option, or scanned QR code at Amazon return offices.
How Amazon Refund Policy Works?
Once customers return their items back to the Amazon facility, you have to wait till Amazon gets them back. They will further inspect the item. Based on it, Amazon will provide you a partial or full refund payment.
Below is the list of situations that specify the amount you will receive:
How long will it take to get your Refund?
Amazon provides the options to choose the preferred method of refund. Generally, it could take 3 to 5 business days for processing the refund and will be credited to you.
Below is the list of different refund procedures and their processing time:
Customers can choose any method from the list to get a refund.
Takeaway
If you have been a customer at Amazon, you surely know that you can return almost any item you bought from Amazon. And, you will get a refund on the purchased item’s cost. If you have any doubts, Amazon’s customer care executives are available 24/7 for your assistance.
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